IBM Notes Support

AdministrationWe have a wealth of experience of Lotus Notes since version 2 in environments of up to a hundred thousand users and hundreds of servers.  Using our extensive knowledge of licensing, configuring, securing, and administering servers and applications we can advise on best practice in all aspects of your environment.  We offer a number of support contracts for ongoing support or can quote for specific pieces of work.

IBM Notes Application Support

We provide support and maintenance for Lotus Notes/Domino and XPages applications.  We can:

  • support applications we have developed
  • take over support of existing applications

IBM Notes Installation, Upgrades and Migrations

We have experience of upgrades since Notes 2 up to and including Notes 9 in environments with thousands of users.  We can:

  • project manage changes to your Lotus Domino environment
  • help plan, split, and merge domains
  • install and configure Domino servers, Notes clients, and companion products such as Lotus Traveler and Sametime
  • configure LDAP directory services
  • configure mail
  • configure server clustering
  • configure services such as single sign-on and ID Vault for password recovery
  • configure security including SSL and certificate authorities

IBM Notes System Administration

Many small and medium-sized companies cannot justify employment of a full-time Notes administrator, and network administrators often do not have the time to learn Notes administration as well as all their other duties. If this applies to you, we can provide cost-effective skilled resource to manage the administration of Notes servers.  We can:

  • create and manage users
  • review server performance
  • perform regular monitoring of servers

Much of this work can be done remotely, ensuring as little disruption as possible to you.

Developer Support

Many of our clients already have capable developers of their own. However, often internal staff have a number of technologies to grapple with. Let our team of highly skilled and experienced developers assist your own developers and allow them to learn from our experience. Drawing on our knowledge of what has worked or not in a huge variety of situations in the past, we can:

  • assist in application architecture design
  • provide tips, techniques, resources and other advice
  • provide programming assistance and workarounds to problems encountered

IBM Domino Security

The necessity of security today is placing an ever-greater burden on IT departments. A full review of your Domino server setup by our skilled consultants will ensure you are following current best practice in server and application security.  We can:

  • review Domino server and database security
  • guide you through the myriad of security choices you can make
  • advise on and assist with the implementation of SSL security, with both server and client certificates


Tron Systems are authorised resellers for all IBM Collaboration and Messaging products including Notes and Domino.  We can guide you through the various licensing options to ensure that your organisation remains in compliance whilst getting the best value for your money.

With easy and flexible call-off arrangements, help is just a phone call away.  Contact us to discuss whether we can help you.